You review your images online, select the ones you want to keep, and then pay when the order is ready to be returned. GoPhoto is somewhat unique in that you don’t pay for anything until the order is complete. If you’re sending hundreds or thousands of slides, negatives, and prints, the cost of each scan adds up, and the shipping costs become relatively insignificant in comparison. When you need just nine images scanned, as we did for our testing, the lion’s share of the expense will be in shipping. Keep in mind that our quoted shipping costs are a bit misleading.
As with most of these services, you print the outgoing label as part of the ordering process. Shipping charges are a flat fee of $20 per order for a round trip, regardless of how many images are in your order. That’s about average in terms of price, but slides and negatives are scanned at 2000 dpi, which is the lowest maximum resolution of all these services. GoPhoto, for example, charges 44 cents per image.
(For very large orders, you can also have your photos delivered on a hard drive.) I was also disappointed that all the images arrived in one folder instead of separate locations for slides, negatives, and prints. We can only assume that if your order includes 1000 slides, they’d pack the box with more care. While ScanCafe returned the order in a rigid box packed with foam, the original slides and prints were loose. Overall, ScanCafe took the prize for the best image quality. One print in particular, a 1990-vintage 3-by-5 print of a Christmas tree that was originally processed to look more brown than green, popped with natural color. Any other concerns disappeared when I reviewed the scanned images: ScanCafe did a superb job with breathing new life into old slides, negatives, and prints, thanks to excellent color adjustments and tasteful saturation.
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